*This site does not have a language conversion function, so please use your browser’s translation function.
〈Direct Mail Order〉
If you have difficulty ordering from this website, you can order by direct mail.
Please let us know the product(s) you wish to purchase and your shipping address. We will inform you of the cost of the product and shipping charges.
To order by direct mail, please use this address.
〈How to operate from mobile phone〉
The customer information input page may not display properly on a portrait screen. In this case, please change to a horizontal screen display. If there are two name input boxes, it is correct. (last name / Name)
〈About Payment Methods〉
Various credit cards and PayPal are accepted.
All items are listed in Japanese Yen, If you have any questions, please feel free to contact us.
〈About International Shipping〉
We handle international shipments, Shipping charges are for transit to your country only.(Duties and taxes are not included in shipping charges paid to us)
Delivery service is provided by Japan Post, If you would like to check shipping rates to your area, please feel free to contact us.
Items will be shipped within 2 to 3 business days from the date of order, excluding delivery holidays, after payment is confirmed.
〈Returns, Exchanges, and Cancellations〉
We do not accept returns or refunds after the product has been shipped. We will exchange the product for a good one only if it is defective.
Defective items must be returned within 5 days of receipt. We will bear the shipping costs.
〈About Back Orders〉
Back orders are available for items that are awaiting delivery. The product shipping schedule is shown on each product page. If you have purchased other items in bulk, all purchased items will be shipped together as soon as the back ordered items are in stock.
Please note that back orders cannot be cancelled.